{"id":1203,"date":"2026-08-28T07:02:42","date_gmt":"2026-08-28T07:02:42","guid":{"rendered":"https:\/\/blazingthemes.com\/skt-forms\/?page_id=1203"},"modified":"2026-08-28T07:02:42","modified_gmt":"2026-08-28T07:02:42","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/blazingthemes.com\/skt-forms\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\n\t\t<div class=\"skt-forms-form-wrapper\" id=\"skt-forms-form-6\">\n\n\t\t\t\t\t\t<form class=\"skt-forms-form\"\n\t\t\t\t\tmethod=\"post\"\n\t\t\t\t\tenctype=\"multipart\/form-data\"\n\t\t\t\t\tnovalidate\n\t\t\t\t\tdata-form-id=\"6\"\n\t\t\t\t\tdata-currency=\"USD\"\n\t\t\t\t\tdata-gateway=\"\"\n\t\t\t\t\tdata-amount-type=\"fixed\"\n\t\t\t\t\tdata-fixed-amount=\"0.00\"\n\t\t\t\t\tdata-validation-style=\"inline\"\n\t\t\t\t\tdata-validation-mode=\"realtime\"\n\t\t\t\t\tdata-validation-delay=\"500\"\n\t\t\t\t\tdata-conditional-logic=\"[]\"\n\t\t\t\t\t>\n\n\t\t\t\t<input type=\"hidden\" id=\"skt_forms_nonce\" name=\"skt_forms_nonce\" value=\"e806efc4d8\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/skt-forms\/wp-json\/wp\/v2\/pages\/1203\" \/>\t\t\t\t<input type=\"hidden\" name=\"form_id\"  value=\"6\">\n\t\t\t\t<input type=\"hidden\" name=\"action\"   value=\"skt_forms_submit_form\">\n\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-fields\">\n\t\t\t\t\t\t\t\t<div class=\"skt-forms-field skt-forms-field-text required skt-col-one-half\" \n\t\t\t\tdata-field-id=\"full_name\"\n\t\t\t\tdata-field-type=\"text\"\n\t\t\t>\n\t\t\t\t<label for=\"full_name\" class=\"skt-forms-field-label required\">\n\t\t\t\tFull Name <span class=\"required\">*<\/span>\t\t\t\t<\/label>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-input\">\n\t\t\t\t\t\t\t\t\t<input type=\"text\" \n\t\t\t\t\t\t\tid=\"full_name\" \n\t\t\t\t\t\t\tname=\"full_name\" \n\t\t\t\t\t\t\tplaceholder=\"Enter full name\" \n\t\t\t\t\t\trequired>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-error\" style=\"display: none;\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"skt-forms-field skt-forms-field-email required skt-col-one-half\" \n\t\t\t\tdata-field-id=\"customer_email\"\n\t\t\t\tdata-field-type=\"email\"\n\t\t\t>\n\t\t\t\t<label for=\"customer_email\" class=\"skt-forms-field-label required\">\n\t\t\t\tEmail Address <span class=\"required\">*<\/span>\t\t\t\t<\/label>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-input\">\n\t\t\t\t\t\t\t\t\t<input type=\"email\" \n\t\t\t\t\t\t\tid=\"customer_email\" \n\t\t\t\t\t\t\tname=\"customer_email\" \n\t\t\t\t\t\t\tplaceholder=\"Enter email address\" \n\t\t\t\t\t\trequired>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-error\" style=\"display: none;\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"skt-forms-field skt-forms-field-tel required skt-col-one-fourth\" \n\t\t\t\tdata-field-id=\"phone_number\"\n\t\t\t\tdata-field-type=\"tel\"\n\t\t\t>\n\t\t\t\t<label for=\"phone_number\" class=\"skt-forms-field-label required\">\n\t\t\t\tPhone Number <span class=\"required\">*<\/span>\t\t\t\t<\/label>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-input\">\n\t\t\t\t\t\t\t\t\t<input type=\"tel\" \n\t\t\t\t\t\t\tid=\"phone_number\" \n\t\t\t\t\t\t\tname=\"phone_number\" \n\t\t\t\t\t\t\tplaceholder=\"Enter phone number\" \n\t\t\t\t\t\trequired>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-error\" style=\"display: none;\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"skt-forms-field skt-forms-field-text required skt-col-one-fourth\" \n\t\t\t\tdata-field-id=\"account_number\"\n\t\t\t\tdata-field-type=\"text\"\n\t\t\t>\n\t\t\t\t<label for=\"account_number\" class=\"skt-forms-field-label required\">\n\t\t\t\tAccount Number <span class=\"required\">*<\/span>\t\t\t\t<\/label>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-input\">\n\t\t\t\t\t\t\t\t\t<input type=\"text\" \n\t\t\t\t\t\t\tid=\"account_number\" \n\t\t\t\t\t\t\tname=\"account_number\" \n\t\t\t\t\t\t\tplaceholder=\"Enter account number\" \n\t\t\t\t\t\trequired>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-error\" style=\"display: none;\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"skt-forms-field skt-forms-field-select required skt-col-one-fourth\" \n\t\t\t\tdata-field-id=\"support_category\"\n\t\t\t\tdata-field-type=\"select\"\n\t\t\t>\n\t\t\t\t<label for=\"support_category\" class=\"skt-forms-field-label required\">\n\t\t\t\tSupport Category <span class=\"required\">*<\/span>\t\t\t\t<\/label>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-input\">\n\t\t\t\t\t\t\t\t\t<select id=\"support_category\" \n\t\t\t\t\t\t\tname=\"support_category\" \n\t\t\t\t\t\trequired>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"\">Select a category<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"Billing &amp; Payment\" >\n\t\t\t\t\t\t\t\tBilling &amp; Payment\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"Technical Support\" >\n\t\t\t\t\t\t\t\tTechnical Support\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"Shipping &amp; Delivery\" >\n\t\t\t\t\t\t\t\tShipping &amp; Delivery\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"Returns &amp; Refunds\" >\n\t\t\t\t\t\t\t\tReturns &amp; Refunds\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"General Inquiry\" >\n\t\t\t\t\t\t\t\tGeneral Inquiry\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-error\" style=\"display: none;\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"skt-forms-field skt-forms-field-text  skt-col-one-fourth\" \n\t\t\t\tdata-field-id=\"subject\"\n\t\t\t\tdata-field-type=\"text\"\n\t\t\t>\n\t\t\t\t<label for=\"subject\" class=\"skt-forms-field-label \">\n\t\t\t\tSubject\t\t\t\t<\/label>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-input\">\n\t\t\t\t\t\t\t\t\t<input type=\"text\" \n\t\t\t\t\t\t\tid=\"subject\" \n\t\t\t\t\t\t\tname=\"subject\" \n\t\t\t\t\t\t\tplaceholder=\"Enter subject\" \n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-error\" style=\"display: none;\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"skt-forms-field skt-forms-field-select  skt-col-one-half\" \n\t\t\t\tdata-field-id=\"priority_level\"\n\t\t\t\tdata-field-type=\"select\"\n\t\t\t>\n\t\t\t\t<label for=\"priority_level\" class=\"skt-forms-field-label \">\n\t\t\t\tPriority Level\t\t\t\t<\/label>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-input\">\n\t\t\t\t\t\t\t\t\t<select id=\"priority_level\" \n\t\t\t\t\t\t\tname=\"priority_level\" \n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<option value=\"\">Select an option<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"Low - Minor question or feedback\" >\n\t\t\t\t\t\t\t\tLow - Minor question or feedback\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"Medium - Normal response time\" >\n\t\t\t\t\t\t\t\tMedium - Normal response time\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option value=\"High - Urgent issue affecting service\" >\n\t\t\t\t\t\t\t\tHigh - Urgent issue affecting service\t\t\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-error\" style=\"display: none;\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"skt-forms-field skt-forms-field-textarea required skt-col-one-half\" \n\t\t\t\tdata-field-id=\"issue_details\"\n\t\t\t\tdata-field-type=\"textarea\"\n\t\t\t>\n\t\t\t\t<label for=\"issue_details\" class=\"skt-forms-field-label required\">\n\t\t\t\tIssue Details <span class=\"required\">*<\/span>\t\t\t\t<\/label>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-input\">\n\t\t\t\t\t\t\t\t\t<textarea id=\"issue_details\" \n\t\t\t\t\t\t\t\tname=\"issue_details\" \n\t\t\t\t\t\t\t\tplaceholder=\"Please describe your issue in detail...\" \n\t\t\t\t\t\t\trequired><\/textarea>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-error\" style=\"display: none;\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"skt-forms-field skt-forms-field-file  skt-col-one-half\" \n\t\t\t\tdata-field-id=\"attachment_screenshots_receipts_etc\"\n\t\t\t\tdata-field-type=\"file\"\n\t\t\t data-validation-rules='[{&quot;type&quot;:&quot;file_type&quot;,&quot;value&quot;:&quot;image\\\/*,.pdf,.doc,.docx&quot;,&quot;target_field&quot;:&quot;&quot;}]'>\n\t\t\t\t<label for=\"attachment_screenshots_receipts_etc\" class=\"skt-forms-field-label \">\n\t\t\t\tAttachment (Screenshots, Receipts, etc.)\t\t\t\t<\/label>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-input\">\n\t\t\t\t\t\t\t\t\t<input type=\"file\"\n\t\t\t\t\t\t\tid=\"attachment_screenshots_receipts_etc\"\n\t\t\t\t\t\t\tname=\"attachment_screenshots_receipts_etc\"\n\t\t\t\t\t\t\t\t\t\t\t\t\taccept=\"image\/*,.pdf,.doc,.docx\"\n\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t<small class=\"skt-forms-field-help\">\n\t\t\t\t\tMaximum file size: 10 MB\t\t\t\t\t\t\t\t\t\t\t\t<br>\n\t\t\t\t\t\t\tAllowed types: image\/*,.pdf,.doc,.docx\t\t\t\t\t\t\t\t\t\t\t<\/small>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-error\" style=\"display: none;\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"skt-forms-field skt-forms-field-radio  skt-col-one-half\" \n\t\t\t\tdata-field-id=\"preferred_contact_method\"\n\t\t\t\tdata-field-type=\"radio\"\n\t\t\t>\n\t\t\t\t<label for=\"preferred_contact_method\" class=\"skt-forms-field-label \">\n\t\t\t\tPreferred Contact Method\t\t\t\t<\/label>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-input\">\n\t\t\t\t\t\t\t\t\t\t<label class=\"skt-forms-radio-option\">\n\t\t\t\t\t\t\t<input type=\"radio\" \n\t\t\t\t\t\t\t\t\tid=\"preferred_contact_method_email\" \n\t\t\t\t\t\t\t\t\tname=\"preferred_contact_method\" \n\t\t\t\t\t\t\t\t\tvalue=\"Email\" \n\t\t\t\t\t\t\t\t checked='checked'\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"radio-label\">Email<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t<label class=\"skt-forms-radio-option\">\n\t\t\t\t\t\t\t<input type=\"radio\" \n\t\t\t\t\t\t\t\t\tid=\"preferred_contact_method_phone\" \n\t\t\t\t\t\t\t\t\tname=\"preferred_contact_method\" \n\t\t\t\t\t\t\t\t\tvalue=\"Phone\" \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"radio-label\">Phone<\/span>\n\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"skt-forms-field-error\" style=\"display: none;\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\n\n\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"skt-forms-field skt-forms-field-turnstile\" data-field-type=\"turnstile\">\n\t\t\t\t\t\t<div class=\"skt-forms-field-input\">\n\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\tclass=\"cf-turnstile\"\n\t\t\t\t\t\t\t\tdata-sitekey=\"0x4AAAAAAEezwAKaKkHMW05M\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"skt-forms-field-error\" style=\"display:none;\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"skt-forms-submit\" id=\"skt-submit-wrapper\">\n\t\t\t\t\t\t<button type=\"submit\" class=\"skt-forms-submit-btn\">\n\t\t\t\t\t\t\tSubmit Request\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t<\/form>\n\t\t<\/div><!-- .skt-forms-form-wrapper -->\n\n\t\t\t\t\n\t\t\n\t\t\t\t\t<script type=\"text\/javascript\">\n\t\t\t(function() {\n\t\t\t\tvar tries = 0;\n\t\t\t\tfunction __sktBoot() {\n\t\t\t\t\ttries++;\n\t\t\t\t\tif ( typeof window.jQuery === 'undefined' ) {\n\t\t\t\t\t\tif ( tries > 200 ) {\n\t\t\t\t\t\t\tif ( window.console ) { window.console.error( '[SKT-Forms] jQuery never loaded \u2014 boot aborted.' ); }\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\t\t\t\t\t\treturn window.setTimeout( __sktBoot, 50 );\n\t\t\t\t\t}\n\t\t\t\t\twindow.jQuery( function( $ ) {\n\t\t\t\t\t\t\/\/ 1) Legacy form init (validation, amount, submission).\n\t\t\t\t\t\tif ( typeof window.SKTFormsProFrontend !== 'undefined' ?\n\t\t\t\t\t\t\t( typeof window.SKTFormsProFrontend.initForm === 'function' ) : false ) {\n\t\t\t\t\t\t\ttry {\n\t\t\t\t\t\t\t\twindow.SKTFormsProFrontend.initForm(\n\t\t\t\t\t\t\t\t\t\"skt-forms-form-6\",\n\t\t\t\t\t\t\t\t\t[]\t\t\t\t\t\t\t\t);\n\t\t\t\t\t\t\t} catch ( e ) {\n\t\t\t\t\t\t\t\tif ( window.console ) { window.console.error( '[SKT-Forms] initForm failed:', e ); }\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\/\/ 2) Standalone conditional logic. Independent of #1 so\n\t\t\t\t\t\t\/\/    that even if frontend.js fails to load, conditional\n\t\t\t\t\t\t\/\/    logic still runs (and vice-versa).\n\t\t\t\t\t\tif ( typeof window.SKTFormsConditional !== 'undefined' ?\n\t\t\t\t\t\t\t( typeof window.SKTFormsConditional.init === 'function' ) : false ) {\n\t\t\t\t\t\t\ttry {\n\t\t\t\t\t\t\t\twindow.SKTFormsConditional.init(\n\t\t\t\t\t\t\t\t\t\"skt-forms-form-6\",\n\t\t\t\t\t\t\t\t\t[]\t\t\t\t\t\t\t\t);\n\t\t\t\t\t\t\t} catch ( e ) {\n\t\t\t\t\t\t\t\tif ( window.console ) { window.console.error( '[SKT-Forms] Conditional init failed:', e ); }\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t} else if ( window.SKT_FORMS_CL_DEBUG ? window.console : false ) {\n\t\t\t\t\t\t\twindow.console.warn( '[SKT-CL] SKTFormsConditional not loaded yet \u2014 retrying.' );\n\t\t\t\t\t\t\t\/\/ Retry once more in case CL script is still arriving.\n\t\t\t\t\t\t\twindow.setTimeout( function() {\n\t\t\t\t\t\t\t\tif ( typeof window.SKTFormsConditional !== 'undefined' ) {\n\t\t\t\t\t\t\t\t\twindow.SKTFormsConditional.init(\n\t\t\t\t\t\t\t\t\t\t\"skt-forms-form-6\",\n\t\t\t\t\t\t\t\t\t\t[]\t\t\t\t\t\t\t\t\t);\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}, 250 );\n\t\t\t\t\t\t}\n\t\t\t\t\t} );\n\t\t\t\t}\n\t\t\t\t__sktBoot();\n\t\t\t})();\n\t\t\t<\/script>\n\t\t\t\n\t\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwide.php","meta":{"footnotes":""},"class_list":["post-1203","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blazingthemes.com\/skt-forms\/wp-json\/wp\/v2\/pages\/1203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blazingthemes.com\/skt-forms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blazingthemes.com\/skt-forms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blazingthemes.com\/skt-forms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blazingthemes.com\/skt-forms\/wp-json\/wp\/v2\/comments?post=1203"}],"version-history":[{"count":1,"href":"https:\/\/blazingthemes.com\/skt-forms\/wp-json\/wp\/v2\/pages\/1203\/revisions"}],"predecessor-version":[{"id":1204,"href":"https:\/\/blazingthemes.com\/skt-forms\/wp-json\/wp\/v2\/pages\/1203\/revisions\/1204"}],"wp:attachment":[{"href":"https:\/\/blazingthemes.com\/skt-forms\/wp-json\/wp\/v2\/media?parent=1203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}